For an explanation of each Feature go here
Users/Employees |
· Voicemail for all users |
· Direct Dial/Personal External phone numbers (DID) |
Call History |
· Internal Instant Messaging |
· Call Parking |
· Conference Bridging |
· Do Not Disturb |
· Local and Remote users |
· FindMe, FollowMe |
· Remote Call Pickup |
· Roaming Extensions |
· Three-way Calling |
· SoftPhones for Mobile Workers* |
Voice Mail |
Unlimited Mailboxes + 1 Company Mailbox |
· Visual Indicator for Message Waiting |
· Voicemail Interface on Desktop |
o Play, sort, delete message from Desktop |
· Voicemail to email or Text Message |
· Direct Dial number to retrieve messages from outside the office. |
*Additional Monthly Charge
For Receptionist |
Additional Display Recommended |
· Graphical Call Manager |
o Mouse to control Calls |
o Visual Display of user’s call status(on external or intercom call) |
o Point& Click calls to Hold/Park |
o View calls on hold |
· Paging/Overhead Paging |
· Transfer to Voice Mail |
· Call Barging |
· Transfer to: Department/Ring Group/Call Queues/Mobile Phones |
Call Handling |
Customer/Caller interaction with the system |
· Automated Attendant |
· Interactive Voice Response (IVR) |
· Interactive Directory Listing |
· Dial by Name |
· Music on Hold |
· Message on Hold |
· Expected hold time in Queue |
For Management |
· Call Detail Records |
· Detailed Reports (including filter & search) |
· Self Service Conference set-up |
· Call Monitoring |
· Call Recording |
· Call Snooping |
· Queues |
· Queue Callback |
· Queue Priorities |
· Ring Groups |
· Time/Date Aware call routing |
· Remote Office Support |
· Voicemail Blasting |
· Blacklists |
· DID(s): Unlimited Direct Dial/External phone numbers for Departments or Individuals |
· Direct Inward System Access (bypass IVR/Auto Attendant) |
· Handset Brand Agnostic, any SIP Handset will work |
· Analog phones supported - Converter Module required |
· SoftPhones for Mobile Workers* |
· Modular expansion and scales easily |
· Programmable API |
NetOfficePBX is a pay-as-you-go service (monthly or yearly). This means there are no long-term contracts.
You can choose to upgrade, downgrade, or cancel your account at any time by logging in to your account at NetOfficePBX.com
